PRIVACY POLICY

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Last updated 6 May 2020

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This privacy policy is designed to explain how and the reasons why we collect and process data, to inform you of your legal rights, and to outline our ongoing commitment to data protection.

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PG Consultus and pgconsultus.com are owned and operated by PG Consultus FZE based in Dubai, United Arab Emirates, which complies with the prevailing data protection laws in the United Arab Emirates. Please read this Privacy Policy and make sure you agree with it before using pgconsultus.com

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About our data controller

pgconsultus.com are trading names of PG Consultus FZE, registered in UAE (Trade license number 14847/2019) located at PG Consultus FZE, P.O.Box 211882, Dubai, United Arab Emirates. In this privacy policy any use of the words “we”, “us” and “our” relates to our company.

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For the purposes of data protection law, PG Consultus FZE is the data controller for reachgroup360.com, and this means we can decide how and in what way your data is processed. You can contact us at info@pgconsultus.com or by writing to PG Consultus FZE, P.O.Box 211882, Dubai, United Arab Emirates.

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You can contact our Data Protection Officer at info@pgconsultus.com (Attention: Data Protection Officer) or write to this representative at the address above.

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How we collect personal data

You are not required to create an account or directly share any personal information to use our site. However, if you agreed to our cookie policy, we do collect some information automatically. At your discretion, you may also choose to share personal information with us, when you contact us.

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What personal data do we collect?

As per our Terms of Use, site users are required to be over the age of eighteen (18). If you are under eighteen (18) please do not use our site, and ask your guardian to contact us if you think we may have inadvertently collected your information.

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When visiting reachgroup360.com, with your consent, we may automatically collect information about your visit, including:

• Contact details

• Name, email address, phone number if you complete our contact form or request a free consultation

• Data identifying your device

• Browser information, time zone settings, location information, operating system and version, and cookies (see our Cookie Policy for more information).

• Site use of your data

• Traffic source, pages viewed, IP addresses, length of visit, and resources you accessed. We may also use session recording tools which record how you interact with our website (including page usage and clicks).​

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How we use your data

In practical terms, we collect and use data to help optimise our site and to ensure our financial viability – examples of this would include;

• Helping analysing site usability

• Identifying popular content and/or areas for improvement

• Customising your experience

• Informing research into improving our services

• Making improvements to the targeting, efficiency, and messaging of our marketing

• Tracking and validate sales from partner sites

Our specific lawful basis for each use can vary, but it can typically be one of the following:

• Consent

Where you have agreed to our use of your personal data (for example, when you sign up to receive our promotional emails, partner offers or to book free introductory consultations).

• Legitimate interest

When it is in legitimate interest to collect and use your personal data, and our interests do not override your data-protection interests or fundamental rights and freedoms. (For example, for providing, enhancing, and securing products and services provided by our partners, and for our marketing activities).

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Sharing personal data

PG Consultus and pgconsultus.com does not sell, rent, or trade your personal data with third parties, but we may share your personal data with select third parties or partners for legitimate business purposes, including:

Service providers

Affiliates, suppliers and subcontractors who supply the services necessary to operate our Services.

Analytics suppliers

Analytics providers help us improve and optimise our services – enabling us to give you a better experience. For instance, this website uses Google Analytics, a web analytics service provided by Google.

Referral partners

We may share limited personal data with our referral partners to help us serve relevant adverts to you, and to enable us to optimize our marketing.

In addition, we may also share your personal data with third parties for the following reasons:

If we sell our business or assets

If we sell any business or assets, we may disclose your personal data to the prospective seller or buyer of that business or those assets, along with its professional advisers. If pgconsultus.com (or substantially all of its assets) is acquired, personal information held by it about its users will be one of the transferred assets.

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To obtain professional advice

We may disclose your personal information to obtain professional advice (for example, from lawyers, management consultants or accountants).

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To comply with legal obligations

We may disclose your personal data if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal data to enforce our agreements with you or to protect the rights, property or safety of pgconsultus.ciom its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.

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We may de-identify your personal data, either by combining it with information about other individuals (aggregating), or by removing characteristics which make you identifiable. De-identified data is not personal, and not covered by this policy.

Personal information storage and security issues

No online data transmission can be guaranteed to be secure. However, the security of your data is of paramount importance to us. As such, we operate within the strict information security procedures (documented in our security policies), which are designed to appropriately protect your personal data from lost or misuse.

It is often necessary for us to transfer personal data outside of the United Kingdom or European Union, for instance to service partners in Dubai, United Arab Emirates. However, we only transmit data to parties when we have taken steps to protect your privacy rights and make sure that the transfers comply with the law.

We only keep your data for as long as is reasonably necessary for the purposes we originally collected it, or for a reasonable period thereafter, if it is required to enable us to respond a complaint, or exercise/defend legal claims in accordance with our statutory rights. When we no longer have a legitimate business need to process your personal data, we will either make it anonymous or securely delete it.

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Your Personal Data Rights

Under UAE data protection law, you have a number of rights over your data.

• Consent Withdrawal

You have the right to withdraw your consent in relation to our processing of your personal data based on your consent. You can unsubscribe from RelocateToDubai.com emails at any time using our email preferences page, or by clicking on the “unsubscribe” link in any marketing emails we send you.

• Access

You can ask us for copies of your information.

• Rectification

You can ask us to correct inaccurate or incomplete information.

• Deletion 

You have the right to ask us to right to request deletion of your personal data in certain circumstances.

• Object to Processing

You have the right to object to the use or disclosures of your personal data.

• Processing Restrictions

You have the right to request that we restrict the processing of your data in certain circumstances.

• Data Portability Matters

You have the right to request we transmit your personal data to you or another company or partner in certain circumstances.

We will process all requests in accordance with the law, and there may be legal reasons why we cannot fulfil all requests.

Please contact us at info@pgconsultus.com if you wish to make a request. We have one month to respond to you. You are not required to pay for exercising your rights.

Updates​

We update this policy as we change pgconsultus.com to make improvements for you and other users.

Concerns or Complaints

If you are not satisfied with our treatment of your data, you can complain to the Information Commissioner’s Office. However, we would appreciate the opportunity to deal with your concerns in advance so please contact our Data Protection Officer at info@pgconsultus.com in the first instance.

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